With 60,000+ successfully closed support calls, we let the numbers do the talking.
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Ora-Tech Systems has been in the business of Hardware Repair and Support for over 15 years. It is Ora-Tech’s track record of over 60,000 successfully closed Hardware Support calls to date on 27 different brands, that makes Ora-Tech Systems one of the most experienced firms in the country on the subject of hardware repair.

Our team of over 25 full time trained Hardware Technical Support personnel provide not just diagnosis but component level repair abilities.

Therefore, the Hardware Support services that we provide are not brand specific. We can repair ALL IT related out of warranty equipment, branded or unbranded.

The OTS Hardware Support team can help you quickly resolve any and all issues you may have with the following items that are part of your companies IT setup:

Desktop Systems (Any brand, including unbranded systems as well)
Laptops (Any brand, including unbranded systems as well)
Monitors (Any brand of LCD, CRT or Plasma display)
Switchers and routers (Any brand or series)
UPS (Any brand from 0.5 kVA to 30 kVA)
Projectors (Overhead or Lamp, any brand)
Thin Clients (Any brand)
Printers & Scanners (Any brand or size)
Enterprise Level Hardware (SAN & NAS)

Success Stories

Pakistan International Air lines
JS Bank
Apollo Telecom
Tameer Bank

We follow ISO 9001:2008 procedures to diagnose the problem with your unit, submit a quote and our clients find that we have the most competitive rates in the industry.

If you would like to expand your involvement with OTS Hardware Support to outsource your IT Hardware Support needs, Ora-Tech Systems HW Support department can advise you on a multitude of options that we can provide you with, in the form of annual service contracts instead of on-call basis support.

Our comprehensive maintenance and service contracts can effectively decrease the overall cost of an organizations entire IT infrastructure by up to 25%, while increasing your uptime to 99.99%, as we are capable of catering to any and all clients needs with regards to operating hours and location of Hardware. OTS Hardware Support also offers 24 x 7 Hardware Service and Support agreements to clients with mission critical applications that cannot afford downtime.

No matter how small or large your IT setup, we can help either with your individual hardware problems or even outsourcing your Hardware Support requirements in the form of an SLA. back